Desi Susanti, et al. “Design of Travel Ticket Booking Application With Web-Based Chatbot Using Dialogflow Natural Language Processing (NLP)”. Merkurius : Jurnal Riset Sistem Informasi Dan Teknik Informatika, vol. 3, no. 1, Jan. 2025, pp. 296-07, doi:10.61132/merkurius.v3i1.684.